Grain Free Pet Food Supplier in Colchester
SHIPPING INFORMATION

All orders placed on-line before 1400hrs are normally dispatched the same day (not including weekends or bank holidays).

We aim to achieve this 100% of the time, but there are always occasions where this won’t be possible. If you are desperate for an item, then please call us and we will, as always, do our best to help.

UK Mainland, Wales & Southern Scotland.
We charge a Standard Charge of £2.99 on all orders under £39.
Orders over £39 will be sent free of charge.

Postage Override.
If an item is marked as "Colchester Store Pickup" then this will override all other postage options, if you have multiple items in your cart for UK delivery then the items marked "Colchester Store Pickup" will have to be removed as these items cannot be sent via our standard UK delivery option.

Who we partner with.
We use the following partners to provide an efficient and cost effective delivery service.

  • APC Overnight as our main courier.
  • Royal Mail.
  • UK Mail.

The following applies to any parcel bigger than a Royal Mail defined “Small parcel”, or weighing 2kg or more or having a value over £50.

Scottish Mainland & Highlands.
The “Scottish Mainland & Highlands” option should be selected for the following postcodes:
IV2 (24hr & 12am only)  AB37-38, AB41-56 (48hr), FK17-21, IV1-20, IV25, IV30-37, IV63.KW1-14(48hr)PA21-35, PA36 (48hr) PA40 (48hrs), PA37-39, PH15-26, PH30-31 (48hr), IV21-24 (48hr), IV26-28 (48hr), IV40-45 (48hr), IV52-54 (48hr), PA40 (48hr), PA80 (72hr), PH34-41 (48hr), PH32, PH33-41(48hr), PH49-50.

Scottish Offshore.
The “Scottish Offshore” option should be selected for the following postcodes:
HS1-9 (2-5 days), IV46-51 (72hrs), IV55-56 (72hrs), KA27-28 (5 days), KW15 (48hr) KW16 (72hr), KW17 (5 day), PA20 (48hr), PA40 (48hr) PA41-49 (72hr),PA60-78 (72hr), PH42-44 (5 days), ZE1-3(5 days - SUBJECT TO FERRY SCHEDS AND WEATHER)

The above postcodes have been provided by our courier, but we would implore all customers in doubt, to check with us before ordering. We will endeavour to get your items to you as quickly as possible and as cheap as possible.

However, we reserve the right to increase the postage costs to an amount that we will agree with the customer, before processing the order.

For all other areas, including Northern Ireland, Isle of Wight, Isle of Man and the Channels Islands, we ask that you call 01206 899679 before ordering, to check our shipping costs.”